Occasionally an item you selected may not complete within the expected time frame. Anything older than 2 weeks is suspect.
First, click on the title of the item, if you get an error when that story loads, that story and possibly website are not compatible with ResultFlow. You can learn how to Remove those stuck items in this post. To help avoid selecting non-working items, we recommend taking a look at every story you select to see that it's viewable in ResultFlow, and doesn't have any login or other paywall restrictions that could also be blockers.
When you click the item and a story shows as expected without overlays, it's possible that it simply needs to be restarted.
To restart the stuck items is a 2-step process, first to delete the workflow, then Run Workflows to restart.
TIP: If you've restarted an item, and you find that it stays "stuck" after re-try, it is possible there is another error on the item that isn't visible in the browser. We recommend removing those items from your work in progress.
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