Why am I seeing a red exclamation point on Blog Credentials?

The best first step, if you’re confident that your credentials are correct, is to post a test item.  If the item doesn’t post, then proceed to next steps below to verify and then re-test.

XMLRPC may not be installed or active on your site. The simplest test for this is to load the XMLRPC page in a browser

http://www.YOURSITEHERE.com/xmlrpc.php

Simply replace your domain for YOURSITEHERE

You are expecting a “XMLRPC server accepts POST requests only.” if you see that, then XMLRPC is installed.

If it is not installed or not active you’ll likely see “Forbidden You don’t have permission to access /xmlrpc.php on this server.”

You’ll need to contact your hosting company about turning on XMLRPC for your site AND/OR adding the ResultFlow IPs to a whitelist to access to the feature. You can email support [at] marketersbraintrust.com for the latest list of IPs.

Verify you’ve added valid credentials to the settings. INCLUDING http:// or https:// .

In ResultFlow click edit to check the credentials in your app, try logging into your site with those credentials as a double check.  A stray space at the end could cause an error.

If your site is https:// but your xmlrpc.php is active at http:// and it doesn’t redirect to the https:// version, that will cause the red exclamation point.

You can test that by checking both the http:// and https:// versions

http://www.YOURSITEHERE.com/xmlrpc.php

https://www.YOURSITEHERE.com/xmlrpc.php

If you get “XMLRPC server accepts POST requests only.” and http:// does not redirect to https:// your posting may work even though there is a red exclamation point. Try moving a test document (you can create one in the Content section) and then copy that test document to the a Blog Venue folder. Then see if it appears on your site, if so, then XMLRPC is working.
If not, try changing https:// on the Remote Posting URL: section to http:// and test again.